Corporate Social Responsibility (RSC)

Fábrica Exportadora Metálica, S.L. (FEM) is a company whose activity is focused on the
manufacture and commercialisation of articles for footwear, leather goods, clothing, carpentry..,
carpentry…
The Management of FEM considers that the main objectives of the CSR policy are:
– To define and promote behaviours that make it possible to reconcile business objectives with social
business objectives with social needs.
– To prevent and minimise possible negative impacts on society,
derived from its activities.
– Generate value for all stakeholders related to the company: employees, customers, suppliers, suppliers, customers, suppliers, employees, suppliers, suppliers, suppliers, employees, customers, suppliers, suppliers
company: employees, customers, suppliers, partners and society/environment.
The general principles that must guide FEM’s voluntary commitment to achieve these objectives are as follows
to achieve these objectives are:
– To manage all our actions and relations with stakeholders with integrity and ethics.
relationships with our stakeholders.
– Promote practices of tolerance, non-discrimination and respect for human rights.
human rights.

To provide truthful information in a transparent manner, implementing internal and external
internal and external communication tools, to the different stakeholders.
stakeholders.
– Comply with current rules and regulations, seeking to promote and advance in this
progress in this area (CSR).
Commitments and practices that must guide our actions:
Employees
FEM’s administration department assumes responsibility for
ensuring compliance with and the management of the principles and commitments
and commitments set out in writing in the company’s Human Resources policy document.
Human Resources policy. It is also responsible for ensuring that all employees
that all employees of the company have been duly informed and are aware of them.
By way of summary, the following are the main aspects detailed in this document
detailed in this document:
– Encouraging the free expression of workers’ will, respecting diversity and encouraging equality of opportunity.
diversity and encourage equal opportunities, as well as non-discrimination on the basis of gender, age, gender identity, age, gender identity, gender identity, age, gender identity
discrimination on grounds of gender, age, disability or any other circumstance.
other circumstances.

– Guarantee the effective recognition of workers’ rights
in accordance with current labour legislation: minimum legal working age, working time and pay, right of assembly
working age, working time and pay, right of assembly, collective bargaining, representation, free association and unionisation, etc,
collective bargaining, representation, free association and unionisation, etc.
– Provide job security, a healthy environment, fair pay and promotion opportunities, encouraging and
promotion opportunities, encouraging and facilitating continuous training and lifelong learning.
and lifelong learning.
– Knowing the personal situation of each worker, promote the reconciliation of work and family life.
reconciliation of their work and family life (flexible working hours and choice of rest periods and holidays
flexible working hours and choice of rest periods and holidays, agreed leave for personal reasons, elimination of overtime.
personal reasons, elimination of overtime, etc.).
– Create an environment that encourages teamwork, a good working atmosphere and participation
climate and participation (suggestions, ideas, opinions…), as well as the non-tolerance of any kind of
no tolerance of any kind of harassment or abuse in the work environment.
Customers
– Establish mechanisms to detect and measure the satisfaction of customers in order to
to establish long-lasting relationships based on mutual trust and the contribution of value.
mutual trust and contribution of value.
– Establish fluid and efficient channels of communication that enable transparent, clear and
transparent, clear and responsible communication in our commercial relationship with all of them.
with all of them.
– Complying with the regulations governing commercial and marketing activities, as well as
and marketing activities, as well as to maintain due confidentiality in the
processing of their data.
Suppliers
– Establish long-lasting relationships with suppliers, based on mutual trust and value for both parties.
mutual trust and contribution of value for both parties (they are our allies).
allies).
– Define and apply a responsible purchasing policy that sees suppliers as an ally that allows us to
suppliers as an ally that allows us to
– To take into account, in the selection of suppliers, the consideration of CSR aspects.
CSR aspects.
Partners
– To ensure the sustainable growth of the business, the capacity to create economic value and the adequate
economic value and adequate remuneration to partners.
– Guarantee transparency, veracity, agility and homogeneity in the dissemination of information, in a systematic way.
dissemination of information in a systematic, regular, appropriate and understandable manner.
and comprehensible.
– Comply with current regulations (commercial, labour, fiscal, etc.) and avoid conduct
conduct that is contrary to the same or that may damage the viability and/or reputation of the company.
viability and/or reputation of the company.
Society and environment
– Participate in initiatives and cooperate with authorities, regulators and other sectorial
and other sectoral organisations for the promotion and dissemination of responsible practices
practices, fostering quality, competitiveness, sustainable development and responsible communication.
development and responsible communication.
– Sponsoring and collaborating with sports clubs and other entities whose activities have a positive
activities have a positive impact on the community.
– In environmental matters, promote actions aimed at reducing the environmental impact of our activities and products.
impact of our activities and products: waste management, sustainable use of resources, sustainable
sustainable use of resources, recycling and compliance with current legislation in this area.
with current legislation in this area. The commitments acquired in
are detailed in writing in the company’s Environmental Policy document.
Environmental Policy document.
Channels of participation, communication and dialogue
FEM has various tools for communication, participation and dialogue with stakeholders.
stakeholders. Internally: multiple participatory meetings, gatherings and meetings,
e-mail, different instant messaging groups… And at an external level, customer service telephone
customer service telephone, email, corporate website and social media, attendance at international trade fairs, among others.
international trade fairs, among others.
FEM promotes transparency in the dissemination of information to stakeholders,
adopting responsible communication practices at all times.
Approval and monitoring bodies and system
The approval of FEM’s CSR policy will be the responsibility of the company’s Management, which will
will receive support and information on the implementation, development, specification and supervision of this policy
of this policy through the company’s administrative department.